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Your Partners in Hospitality
Connect. ConcepT. Craft
ABOUT US
Founder
KORI MILLAR
Kori is a hospitality leader with deep expertise in operations, brand strategy, market building, and guest experience. Formerly part of 67 Pall Mall’s global leadership team, she is known for developing distinctive, commercially strong concepts built with discipline and long-term profitability.
Managing Director
DARRYL Chan
Darryl brings a practical, data-driven approach to execution. His experience in financial modelling, human resources, and operational budgeting, along with strong cashflow and reporting skills, enables him to deliver tangible results for multi-million-dollar operations.
Director of Operations
SHAH BAHARI
Shah brings a hands-on, people-first approach to hospitality operations, combining strong leadership, service intuition, and operational discipline developed across environments. She delivers thoughtful execution with a deep understanding of both service culture and operational performance.
execution, Led by us
Our services are designed to act as a value multiplier across every stage of hospitality growth and operations.
Recruitment | Collaboration & Partnerships | Market Building
Connection & Engagement
Concept & Design | Operational Planning| Culinary & Beverage Programming | Events & Experience
CONCEPT DEVEL0PMENT
Financial Planning & Analysis | Organisation Structure & Process | Sales & Marketing
GR0WTH STRatEGY
1
WE Understand your Business
We were operators ourselves. We take the time to truly understand how the business operates, from day-to-day operations to the finer details that drive performance.
2
WE UNloCK OPPURTUNITIES
We identify opportunities to add value by extending your team’s capabilities and unlocking greater potential within your business.
3
Curate the collective
We assemble the right people for the right objective, drawing from our Collective of operators, creatives, and industry specialists.
4
Execute and Deliver
We stay hands-on throughout the entire process, driving execution, refining details, solving issues in real time, and ensuring the final outcome is delivered to the highest standard.
The H19 Method
Alongside our team and the Collective, what sets us apart is our structured, operator-led approach that aligns the right people, partnerships, and capabilities to turn vision into tangible results.
1
Understand your Business
As industry operators, we take an in depth approach to understand your concept, operations, financial performance and market positioning identifying opportunities to elevate.
2
Curate the Expertise
We assemble a tailored team from our Collective, bringing together the right specialists across concept, design, culinary and operations to suit your specific needs.
3
Develop the Strategy
We translate vision into a structured plan, covering concepts, operations and financial modelling to ensure clarity, feasibility, and performance.
4
Execute and Deliver
We work alongside you to implement with precision, overseeing execution, refining details and ensuring the concept is delivered to the highest standard.
The H19 Method
Our structured approach to building hospitality concepts:
OUR PARTNERS
To us, every partner is a beginning of a lasting partnership built on trust, value, and shared success.
